A problem importing lists could be caused by non-standard and unusable characters. Special Characters Attempting to import data with files […]

One of the main problems for call center managers is importing telemarketing lists into a new call center management system.

When we adjust the temperature of air conditioners, radiators or a heat pump, we do not think about the energy

Rising energy costs are a hot topic. Bad habits and daily distractions repeated over time inevitably cause waste that affects

If you have these individual opportunities, your company will also benefit and you can start working towards flexible goals. Setting

An outbound call center lends itself well to the inclusion of gaming practices. Operators are generally between 20 and 35

A manager cannot control the performance of each individual employee, which is why it is necessary to spread a corporate culture

Increasing the productivity of your business is the recurring thought of every entrepreneur, but to have a successful business in

Improving the performance of a call center depends on many factors: team training, leadership, analytical skills and vision. Vision is

The listening rules that we have developed in crm4 are a feature that helps streamline the onboarding process by making the training methods currently

Human resources management in a call center is a matter that involves several figure. The call center manager, the team