Wild telemarketing has always been the grey area of ​​the call center sector. In recent years, each of us has found ourselves receiving an enormous amount. Of sales calls without ever having had control over what we wanted to receive. In this article, we will take stock of the situation latvia phone number library on the Register of Public. Oppositions and on the proposal by new rules for call. Assocontact finally approved by the Guarantor for the protection of personal data: the. Code of Conduct for telemarketing and teleselling activities is a reality.

The Register of Public Oppositions (RPO) in brief

It was 2010 when the Public Registry of Oppositions (RPO) was officially born, the service that allows citizens to oppose telemarketing calls. A lot of progress has been made: initially it was only possible to enter landline numbers, to then also integrate mobile numbers. July 27, 2022 should have air conditioning and heating marked the beginning of a new era and undoubtedly the situation has improved: the new.  RPO has simplified the procedures new rules for call for citizens who intend to protect their privacy from invasive and unwanted promotional activities. After a year, however, the time has come to take stock. At the moment, only 3.9 million members have been registered compared to almost 80 million mobile telephone users. 

Assocontact’s proposal:

Assocontact is an association that represents Italian companies in the contact center sector. Its main activities include promoting best practices and quality standards switzerland leads for contact centers, collaborating with institutions to improve the legislative and regulatory framework of the sector, and disseminating information and data on trends and innovations in the world of contact centers.