Vicidial   and Goautodial are two well-known open source software that offer Call Centers an economical solution. However, neither the technical know-how nor the time required. To install and configure a platform with questionable stability should be underestimate.

Experience teaches that:

• They cannot offer full reliability for call centers with more than 50 agents;
• Deep technical know-how is required to customize many kuwait phone number library aspects of the software;
• They only support predefined campaigns;
• Customization can only be performed by the Technical Staff;
• The predictive dialer has a limited number of lines as configured;
• Integration is only possible with CRM
• The agent interface is customizable only by adapting the source code;
• Installation requires subsequent maintenance whose free support is limited and response times are very slow;
• The Hosted version is available for a monthly fee and local installation always requires an additional cost.

Is always free and in fact, in general, a private user will. Never have air conditioning and heating to pay to download and use the program. In this regard, however, the developer could decide to monetize. The software of his invention by inserting, for example, a program of voluntary donations or in the case in which the user needs support, he can request a financial fee for his intervention. Finally, the program or the site that hosts it can contain some advertisements as a source of income.

Why use crm4 the free solution for your Call Center

crm4 is the free software designed for Outbound Call Centers that, studied and developed to support companies and professionals in all their needs, has the purpose of increasing their business by appreciating its simplicity and potential. With crm4 you get a significant saving of time and greater competitiveness thanks to its unique and highly customizable features. You belgium numbers can immediately create your online Call Center without any investment. Thanks to innovative technologies such as WebRTC and new generation development environments, it is accessible without any installation and from any device.

Safe, smart and easy, the surprising and innovative Cloud platform made in Italy allows your Call center to transmit data safely by performing daily backups, to collaborate with anyone and at any distance and, finally, to work with intuitive interfaces having online guides always available. In ensuring that all this remains free, the customer will only have to pay the cost of the phone calls, wherever they are, even from home.

No contractual constraints no additional costs for increasing

The number of workstations, no monthly fee. Crm4 is absolutely different from Open source software that, while allowing users to view the source codes, thus creating an interactive reality for exchanging knowledge, have significant weaknesses. The source codes offer the possibility of creating different versions of the same program with the risk that these versions, of the same product, could be incompatible with each other. The myth of free open source software ignores the fact that the services related to it, such as installation, maintenance, technical support, can be expensive.