But you don’t always want to enter into a dispute, especially if the seller is reliable and can resolve everything in peaceful correspondence. Therefore, in order not to spoil the relationship and not waste time on disputes, select th

Now you ne to fill out the dispute opening form. This is a kind of questionnaire where you must indicate all the information on the case. In fact, the outcome of the dispute depends on the completeness and correctness of the filling. In order for you not to make mistakes, let’s look at all the points of the questionnaire and figure out what nes to be written in this or that line.

What’s the problem with the item?

Damag in Shipping (damage to goods during delivery)
Defective or broken (the product is defective or faulty)
It’s the wrong item (wrong item receiv)
It’s fake or counterfeit
It’s missing parts or pieces (the integrity of the product is compromis. Some part is missing)
It’s unusable (The product is useless. For example, you order tickets to a concert, but they arriv after the performance)

The problem isn’t shown above Other

None of the items apply
How can eBay help you? – you ne to choose the option that suits you in your particular case.

I want a full refund
I still wan need to enter t the item from telegram number list the seller. Here you will have to wait until the seller sends you a new item to replace the one that did not arrive. But there are cases when, due to problems with delivery, you end up receiving two items. What to do in such a case? Here it all depends on your conscience.

Please enter a phone number where we can get in touch with you

in international need to enter format. It is ne to be able to clarify something about the dispute. But, as practice shows, no one agb directory calls, and an employee club to motivate the team audience all clarifications are found out through personal messages.

e item “Other” and boldly ask your question.