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The alternative to Vicidial Software Call Center

The English term “ open source ” means open source, more precisely: “you can look at the source code”. This is an expression that strictly distances itself from the idea of ​​free software,. From the moment in which the existence of restrictive licenses for users is perceived. In general terms, open source indicates a software of which. The rights holders publicly kenya phone number library release the source code, thus allowing programmers. Freedom of modifications and extensions. The customer, thanks to the acquisition of the license, will be able to access, modify and transfer the source codes of the product. These, however, not being in the public domain, are subject to a license (General Public License, GPL). Specifically, the GPL is a license that obliges the author to subscribe to free availability under certain constraints with a ban on commercial exploitation for all users who make subsequent modifications.


Taking into consideration the quote by the writer Neal Stephenson:

“Open source software simply means that anyone. Can obtain how to save energy in the office copies of its source code.”

 

In short, open source indicates weaker criteria than those provided for free software. As we have already mentioned, some open source licenses are very restrictive, for example: Open Watcom is not free because its license does not allow you to modify the related version and use it privately, a consequence of the fact that they cannot be considered free.

Open source also controls the integrity of the executable programs on the PC, to prevent the user from installing different executables.

An open source software for call centers  like

Vicidial or Goautodial , in addition to not getting along very well  belgium numbers with cyber security. Does not allow you to provide a complete CRM and in most cases the installation and additional and useful options for your call center are paid (e.g.: customer portal, estimates, invoices, projects). Since it is not a cutting-edge and easy-to-use software, it cannot guarantee a high quality of the product.

 

 

The main features:

  • Complete cloud solution for Call centers, ready to use immediately;
  • Modern interface, easy and elegant to use;
  • Predictive dialer with unlimited lines;
  • Customizable campaigns;
  • Real-time statistics;
  • Easy to use;
  • Free technical support and fast response times;
  • No fixed costs;
  • You only pay if you use it.
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