We’re talking about a new Jivo feature that will allow you to learn more about your customers and use this data to improve your business performance.

What are custom attributes

These are additional parameters whatsApp number database that can be requested in the contact form for more detailed marketing analysis. Custom attributes expand the client profile, help to better understand their needs and personalize the offer to increase the conversion to purchase.

Attributes can be us to refine preferences, gender, age, country, and any other information needed to better understand

A chatbot, in simple terms, is a computer program that interacts with users, simulating human communication. Its work is based on natural language processing (NLP) mechanisms.

Basic chatbots work by looking for keywords in a message and generating a response based on pre-set templates. More advanced AI-powered bots can take into account. The context of a conversation, understand the nuances of speech, and provide more accurate, and natural responses.

customers, their behavior, and improve service quality.

Customers expect quick responses from businesses and increasingly prefer text  what is market volume and capacity communication channels: website chat, messengers, and social networks. In this communication, chatbots act quite effectively as the firs tine of support. In this article, we will look at how chatbots work and how they help businesses improve customer experience

The add attributes,  displayin the Jivo info panel. Where you  edit them manually or set, up automatic. Fill via the contact form.

To add an attribute field to the contact form, go to Manage → Communication Channels → Contact Form and select up to four virgin islands send attributes that  display to the end user. One of the “lock” attributes  select, the others  custom: