When we talk about call centers and telephone sales, the terms telemarketing and teleselling are used synonymously. But in reality they are very different activities. Let’s start with the concept of telephone sales . It is a jordan phone number library common strategy used by companies to reach customers and promote. Their products or services through the use of calls.
Telephone selling can have two objectives:
- enter into a contract regarding the activation of a service or the sale of a product:
- set an appointment and delegate the agent the task of making a contract during the meeting with the customers.
What is Teleselling?
Teleselling is the telephone sales activity that aims to sell a product the number of contracts and appointments of individuals or service during a phone call. How many times do we receive calls from operators to inform us of a new telephone rate? We can purchase these services without physically going to the relevant store. All we need to do is give authorization to the operator and, by recording the call as proof of contract, we can change a rate plan, take advantage of a particular discount, purchase a product and much more.
To start a teleselling business, you need to purchase a GDPR and RPO compliant contact database. Thanks to the work of qualified operators, supported by efficient software and carefully profiled lists, this strategy can represent belgium numbers a profitable investment for those who base their business on telephone sales.
The strategies used in Teleselling are mainly oriented towards the immediate conclusion of the sale. Without the need for further contacts or approaches by the operator as instea occurs in Telemarketing activities.
What is Telemarketing?
Telemarketing is the telephone sales activity that aims to arrange an appointment during which the agent will try to sell a product or service. The operator, in telemarketing activities, has the sole objective of setting an appointment with the agent: the sale will take place during the appointment and not over the phone. We can define Telemarketing as synonymous with making appointments or appointment setting.