The goods were not receiv within the specifi time frame.
It is important to understand that international delivery is unprictable, and the terms can be delay for more than a month. Carefully read the “delivery” section of the product you have chosen. But you should not 100% trust the figures indicat there. It is better to look for reliable information on the Internet about average delivery times. Many users have already order goods on eBay more than once, so they can happily share their knowlge about the terms.

It would not be superfluous if you

Ask the seller a question in private messages regarding the delivery time of the goods and the company through which special database he sends. It often happens that sellers make mistakes with the track number, and you cannot track the progress of the delivery. But these are minor blots that can be resolv through correspondence and personal communication.

The product receiv does not match the description
Having receiv and open the parcel, you see that the product clearly does not match the description. But do not jump to conclusions, carefully reread the description given by the seller. Perhaps you expect something opening a dispute more from the purchase, but did not receive it. But in fact, the product is as the seller promis. But if you really see that the deception is obvious, then you ne to collect all possible evidence – photos, videos, testimony from an employee of the company that deliver the goods. Very often, parcels are open right in the offices of the shipping companies, and you have the opportunity to document this fact.

Correspondence with the seller did not yield any results

According to opening a book a free consultation here dispute statistics, most sellers contact buyers and resolve the issue without bringing it to a dispute or claim. It is important to know that all correspondence must agb directory be conduct through eBay’s internal mail, otherwise it will not be recogniz as evidence.